Can Casa Caribe accommodate guests with accessibility needs?

Casa Caribe has an elevator to allow guests with limited mobility to access the upper-floor units. Concrete paths are also present to make it easy for guests with walkers or wheelchairs to navigate the property. We do encourage guests with accessibility needs to contact us prior to booking to ensure that we can meet any specific requirements.

Where can we rent a car from?

Many car rental options on Grand Cayman offer convenient pickup and drop-off services at the airport. Recommended choices include:

  • Hertz Rent A Car: 1-345-943-4378 (Casa Caribe guests typically receive a 20% discount when presenting their hotel reservation confirmation. Additionally, Hertz Cayman will deliver rental cars directly to Casa Caribe at no extra charge).
  • National Car Rental: 1-345-945-7368
  • Andy’s Rent A Car: 1-345-949-8111

Can we go diving?

Red Sail at the Westin is available for all your diving needs. Refer to our location page for details on walking distance and route.

Who do you call about maintenance?

If you experience any in-room maintenance issues during office hours, please promptly contact the Front Desk for assistance at (345) 945-4287.

What if my condo is damaged?

If a guest discovers any damages or malfunctions in their condo, they must immediately report it to the Front Desk. Failure to report damages may result in the guest being held responsible for repairs or replacements. We reserve the right to assess and determine the extent of damages. The guest will be informed of the associated costs for repairs or replacements, and the charges will be applied to the guest’s credit card on file. 

Upon check-in and check-out, our staff conducts a thorough inspection of each room. Any pre-existing damages will be noted, and guests are encouraged to report any discrepancies to the Front Desk within 60 minutes of entering the room.