What happens if we leave personal items behind in the room?

If you misplace or find any items during your stay, please contact our Front Desk. We will do our best to assist in locating or returning lost items to their rightful owners. Please check with the Front Desk for any missing or misplaced items. Casa Caribe cannot assume responsibility for any missing items left behind.

Is laundry service available?

Please note that housekeeping does not do personal laundry. All our condos have washer and dryers but if you require drycleaning services, please contact the Front Desk for assistance.

What is the housekeeping schedule?

While staying at Casa Caribe, you will receive daily housekeeping service. Please note that housekeeping is not available on Sundays or statutory holidays, however each unit is full equipped with a washer and dryer. Dishes and personal laundry are not included in this service.

If you do not answer the door & have the safety latch on, they will check back once more before leaving towels by the front door. If guests refuse service, they will take the garbage and leave clean towels only. It is important to note that we do not provide coffee, suntan lotion, laundry detergent, or barbeque supplies.

What housekeeping services are offered?

Our housekeeping team ensures a comfortable experience by providing the following services:

  • Change sheets.
  • Change towels.
  • Empty garbage.
  • Load leftover dishes in the dishwasher.
  • Provide shampoo, conditioner, body soap, toilet paper, paper towel, and Kleenex.
  • Refill all soaps.
  • Sweep, mop & dust.
  • Turn on lights in the bedrooms, living room & hallway.